In 2014, at Bayshore HealthCare in Ontario, Canada, national director of business development and government relations Janet Daglish observed changes in technology that could improve patient engagement. Janet researched how US health organizations were leveraging technology solutions and explored what was available in the market. But what interested her more was how a system such as Kaiser Permanente used technology to improve patient outcomes. Observing the steady progression and adoption of digital tools within health care, yet uncertain how to proceed, Janet registered for KP International’s April 2015 program for inspiration.
What did she learn from Kaiser Permanente’s technology journey, and how did it influence the development of Bayshore’s Alternative Level of Care (ALC) Transition Program? Read the full story.