Contact Us - KP International | Kaiser Permanente International

IMPORTANT — If you are a Kaiser Permanente member and require care while traveling internationally:

Please call the Away from Home Travel Line at 951-268-3900 for travel support, or visit the Care while traveling page for important resources.

Due to security protocols, you might not be able to access kp.org from your current location. In order to securely access your kp.org account, you will need to use a VPN that provides a US-based IP address. Find more information about VPNs while traveling here or here.

Kaiser Permanente International is an educational subsidiary that introduces health care leaders who are based outside the United States to the Kaiser Permanente model. Through our programs and speaking engagements, we share Kaiser Permanente’s continuing journey to deliver high quality, patient-centered, affordable health care.

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If you are a Kaiser Permanente member and require care while traveling internationally
Please call the Away from Home Travel Line at 951-268-3900 for travel support, or visit the Care while traveling page for important resources.

Traveling internationally and need to access kp.org?

Due to security protocols, you might not be able to access kp.org from your current location. In order to securely access your kp.org account, you will need to use a VPN that provides a US-based IP address.
- Find more information about VPNs while traveling here or here.
Questions about travel coverage?

If you would like to speak with a Kaiser Permanente representative for help while traveling or more information about your travel coverage, call 951-268-3900 (international rates may apply).

Medical emergency while traveling?

If you are travelling internationally and have a medical emergency, immediately go to the nearest hospital or any facility that can give you the care you need. Kaiser Permanente won’t be able to help manage your care until your emergency or urgent care need is under control or is being managed by a doctor.
- If you get emergency care, call 1-888-859-0880 when your condition is stable to let us know you’ve been treated for an emergency or admitted to a hospital. If you’re a member in Southern California, please instead call 1-800-225-8883. If appropriate, the doctor treating you can call instead. We’ll talk to the doctor treating you to discuss your condition and health plan coverage, and help you decide what to do next. We have interpreter services that allow us to talk to doctors who don’t speak English.
- Should you need significant medical care, like hospitalization and treatment, while traveling internationally, we have a vendor that will work with your Kaiser Permanente regional care team and claims department to help you get the care you need.
- Upon return from your international trip, notify your personal doctor of hospitalization or urgent care services you received during your visit. Your medical care team can help you monitor any conditions that arose when you were traveling.
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Have a question or message for us?

If you are a Kaiser Permanente member and require care while traveling internationally

Traveling internationally and need to access kp.org?

Questions about travel coverage?

Medical emergency while traveling?

Send us a message