Kaiser Permanente: The Integrated Health Experience

artist's rendering of modern hospital exterior
This program took place in virtual sessions in September and October 2020. Please feel free to contact us and inquire about the next virtual open program.

To stay informed about KP International programs for health care leaders based outside the United States, subscribe to our mailing list.

Building on our acclaimed in-person programs, KP International is now offering health care leaders from diverse countries a dynamic learning experience in a virtual format.

Expertly guided by Kaiser Permanente speakers, the fall 2020 cohort of health care leaders from 11 countries explored topics like these:

  • Kaiser Permanente’s mission-powered structure
  • Strategy and vision in the new health care reality
  • Digitally enabled care
  • Physician leadership
  • Closing care gaps by working in care teams
  • Delivery system design and innovation
  • Big data and artificial intelligence
  • Addressing social determinants of health as a strategic priority
  • What’s ahead for the health care sector?

We invite you to read the insights and takeaways from the first half and second half of this program.

Program Highlights and Presenters

What You’ll Gain

  • Learn more about how Kaiser Permanente is organized and operates
  • Understand some of the fundamental aspects of value-based care
  • Dig deeper into Kaiser Permanente’s use of technology, approach to quality, and optimization of the patient experience
  • Get ideas and inspiration for new practices to bring into your health system

Who May Attend

  • Hospital administrators
  • Physician leaders
  • Leaders in strategy, technology, policy, quality, and operations
  • Leaders from health insurance, hospital and clinics, research organizations, universities, governments, and health care consultancies

Featured Speakers

Click on photo to view full bio.

Scott Young, MD
Executive Director and Senior Medical Director, Care Management Institute
John Vu
John Vu, MPH
Vice President of Strategy, Community Health
Chief Digital Officer Prat Vemana
Prat Vemana
Senior Vice President and Chief Digital Officer
Vivian Tan, MBA
Vivian Tan, MBA
Vice President, Strategic Information Management and Global Relationships
Jennifer Slovis, MD
Jennifer Slovis, MD
Medical Director, Kaiser Permanente Multi-Specialty Transitions Clinic
Elizabeth McGlynn
Elizabeth McGlynn, PhD
Vice President, Kaiser Permanente Research; Executive Director, CESR
Troy Long, MD
Internal Medicine Physician, Colorado Permanente Medical Group
Chief Transformation Officer Jodie Lesh
Jodie Lesh
Chief Transformation Officer
David Grandy
David Grandy, FACHE, CMPE
Vice President, Office of Transformation
Debra Friesen, MD
Debra Friesen, MD
Physician, Colorado Permanente Medical Group, and Physician Advisor, Customer Clinical Solutions
Karin Cooke
Karin Cooke, MBA
Director, Kaiser Permanente International
Nolan Chang, MD
Family Medicine Physician, Medical Director for Business Management

Program Details

Featuring Kaiser Permanente speakers with deep subject matter expertise, this all-virtual interactive program provides an immersive experience bringing to life Kaiser Permanente’s mission-powered integrated model, digital strategy, and commitment to total health.


Virtual (series of live online presentations, conversations, and discussions)



Every Tuesday and Thursday from September 15 through October 8, 2020


Live program: $475. Limited spaces are available for the September 15 overview session at no cost. Registration has closed.

Contact us

Feel free to contact us with questions. If you are a health care leader based in the United States, please see this special note.

FAQ (Frequently Asked Questions)

Are places still available?

Though registration has closed, you can stay informed about KP International programs for health care leaders based outside the United States by subscribing to our mailing list.

When are the program dates?

The program will be offered every Tuesday and Thursday from September 15 to October 8, 2020.

What time are the sessions?

The sessions will be offered from 2:00 PM to 4:00 PM UTC.

In Oakland: 7:00 AM to 9:00 AM
In Toronto: 10:00 AM to 12:00 PM
In São Paulo: 11:00 AM to 1:00 PM
In Zürich: 4:00 PM to 6:00 PM.

Will the sessions be repeated during the day?

For this pilot program, we are offering the program only once. If the session timing does not align with your time zone and you are unable to join live, you may wish to register for the on-demand recordings.

What’s included in the program fee?

The full program includes access to all live sessions (8 sessions, 2 hours each), all presentation materials and recordings, curated resources to support presentations, including guidelines and research by Kaiser Permanente, and the opportunity to ask questions of speakers between sessions throughout the 4-week program. In addition, there are opportunities for a limited number of people to join the first session only, on September 15, at no cost.

About Open Programs

To serve a broad range of health care leaders who work in a variety of disciplines, KP International hosts in-person and virtual open programs for participants based based all over the world. In an open program, we share the key aspects of Kaiser Permanente’s success: a focus on quality and continuous improvement, an emphasis on robust technologies that enable optimal care and service for members, and a collaborative leadership approach.

Participants include health care leaders based outside the United States — from governments, hospitals, health plans, universities, tech companies, research organizations, and more. Leaders in hospital administration, primary and specialty care, nursing, health IT, government policymaking, and other areas will benefit.

If you’re curious about the in-person program experience, please see these frequently asked questions (FAQ).

Open programs are conducted in English. If your organization would like to explore specific learning objectives with the option to have interpretation in your language, please consider a customized program.

Great opportunity to see the Kaiser Permanente model really working, and excellent team of presenters and tours.

— Open program participant