The Future is Now
Today’s integrated care model driving the future of care

Join us starting in January for monthly webinars covering essentials of our integrated care model.  These webinars will provide examples from a variety of different care disciplines and settings.

Four topics, 3 sessions per topic to fill your year with insightful and practical views of leveraging integration for positive health impact.  Register for the first 3 sessions or for the entire year of webinars.  Unable to make the live webinars?  Recordings and handouts for all session will be available to all registrants.


The Future is Now webinar series

Population Health: January – March
We’ll look at remote monitoring for diabetes, new models of mental health care, and our reimagined approach to cancer care.

Primary Care: April – June
Explore evidence-based practices for effective primary care, how technology supports primary care physicians, and culturally competent care that is a foundation of our approach to care.

→ Register for webinars here

  • Evidence-Based Primary Care
    April 28, 8:00 – 9:00 AM PDT/3:00 – 4:00 PM UTC
    with Katie Coleman, Director, Center for Accelerating Care Transformation

    Katie Coleman leads the ACT (Accelerating Care Transformation) Center in our Washington region. She will share the evidence behind our primary care approach and the many resources available to health professionals looking to implement similar systems.

  • Up Next! Digital Capabilities in Primary Care
    May 26, 7:00 – 8:00 AM PDT/ 2:00 – 3:00 PM UTC
    with Sos Mboijana, MD, Assistant Physician-in-Chief: Capital Planning and Innovation, District of Columbia/Suburban Maryland Service Area
    Our internal and family medicine physicians use a variety of technologies within primary care to support the entire care journey of their patients. In this session, Dr. Sos Mboijana in our Mid-Atlantic region highlights the ways that our care teams leverage technology to improve the quality and convenience of care.
  • Empowering Patients through Health Education
    June 15, 8:00 – 9:00 AM PDT/3:00 – 4:00 PM UTC

    Health education is a core part of Kaiser Permanente’s integrated care delivery model, and one that augments our primary care. Through health coaching, online and in-person classes, health education works with clients across demographics to provide culturally competent education and skills to support total health.  This session will share how integral health education is to meeting patients where they are at and providing resources and tools to help  members and patients manage their health and wellness.

→ Register for webinars here



Big Data: July- September
We like data at Kaiser Permanente.  These sessions will highlight some of the ways we are making data actionable in pharmacy and care delivery, leveraging augmented intelligence and working toward better health for our members.

  • The Business Case for Equity
    July 19, 8:00 – 9:00 AM PDT/3:00 – 4:00 PM UTC
    with Laura Long, MBA, Vice President, Operations, Performance & Compliance, National Equity, Inclusion and Diversity

    Kaiser Permanente has been a leader in equitable care from its earliest days, when Henry J. Kaiser insisted that we provide the same care in the same facilities to our members of all races.  Laura Long will share how there is a strong data-backed business case for equity in business and health care.
  • Clinical Predictive Models: Challenge and Opportunities
    August 25, 8:00 – 9:00 AM PDT/3:00 – 4:00 PM UTC
    with Vincent Liu, MD, MSc, Regional Director, Hospital Advanced Analytics, The Permanente Medical Group

    In this session, Vincent will share current research efforts and discuss some of the opportunities and challenges with using predictive models for clinical care.
  • Rx Insights: Big Data and Pharmacy
    September 22, 8:00 – 9:00 AM PDT/3:00 – 4:00 PM UTC
    with Vivian Tan, Vice President, Strategic Information Management and Global Relationships and Mihir Mhatre, Senior Director, National Pharmacy AnalyticsAs part of Kaiser Permanente’s integrated system, we own and operate our pharmacies. This means we have vast amounts of data related to medication adherence, drug formularies, and most recently, COVID-19 testing and vaccines. Vivian Tan and Mihir Mhatre will share how we are leveraging data to support patients and manage affordability.

    → Register for webinars here

Innovations in Care: October-December
Innovation has continued and accelerated as a result of the pandemic.  Hear the latest innovations that are emerging.  Think home care, digital experience and more.

  • Innovations in Virtual Care
    October 18, 8:00 – 9:00 AM PDT/3:00 – 4:00 PM UTC
    with Lisa Arellanes, Vice President, Care Delivery Ancillary Services and Support

    Lisa will share new patient and clinician-facing innovations designed to improve care and experience for clinicians, members and their families.
  • What’s Next in Home Care?
    in November
  • Innovation in Patient and Consumer Experience
    December 8, 8:00 – 9:00 AM PST/4:00 – 5:00 PM UTC
    with Jeanine Maier, Vice President, Consumer Experience

    Jeanine shares how Kaiser Permanente is transforming how consumers (purchasers, patients, families) are experiencing health care.

    → Register for webinars here

Recent Events

Power Hours

2021 Power Hours

October – December 2021

We wrapped up 2021 with a series of Power Hours, designed to provide insights into different facets of Integrated Care. We are pleased to share the recaps here with you. As the year winds down, take a break to learn about Impact Spending, case studies of integrated care, and international perspectives on Kaiser Permanente’s integration.

View Power Hours on-demand here →

Innovating the Future of Health Care

July 2021

This program featured varying perspectives on innovation at Kaiser Permanente, from the national level to the individual medical center level.   Over four sessions, Kaiser Permanente leaders shared wide ranging innovations and key principles for innovation.

Speakers include:

  • David Grandy, Vice President, Office of Transformation
  • Jennifer Lo,  Managing Director, Strategy, Innovation and Performance
  • Estee Neuwirth, PhD, Senior Director, Design Consultancy
  • Dennis Truong, MD, Regional Telemedicine/Mobility Director, Assistant Physician-in-Chief, Northern Virginia Service Area, Emergency Medicine

Related reading

Integrated Health Care in Action Series: Virtual Care

June 22, 2021

Lisa Arellanes, a vice president in Kaiser Permanente’s National Clinical Services group, presents on how Kaiser Permanente uses virtual care and how it is evolving. As a leader in the development of telehealth capabilities with a focus on Quadruple Aim objectives, Lisa will address how we offer telehealth in all care settings, and its impact.

Lisa Arellanes is a vice president in Kaiser Permanente’s National Care Delivery Operations Group, which aims to ensure consistent enterprise-wide operational performance to meet the care delivery expectations set by our mission. In this role, Lisa has the pleasure of leading the development of our enterprise telehealth strategy. She has also led the work to improve performance and capabilities for laboratory and imaging services, including COVID-19 testing. In 2020, Kaiser Permanente rapidly increased COVID-19 testing capabilities to meet the needs of our members, and we are continually evaluating the evolving science and methodology in this space. Lisa’s interest in health care was solidified in the early 1990s when she served as a Peace Corps health volunteer in South America and worked in poor rural communities during a cholera epidemic.

Related reading

sustainability one slide for social

Integrated Health Care in Action Series: Planning for a Sustainable Health Care Future

May 25, 2021
With its integrated system, Kaiser Permanente looks to use all the available tools to drive for a better future for health care. This includes leveraging facilities for efficient care as well as efficient energy and resource use. Our National Facilities team shares how Kaiser Permanente has become the first health system to achieve carbon neutrality, and why that’s significant for the future of health.
Subscribe to the newsletter

As vice president of operations for National Facilities Services (NFS) at Kaiser Permanente, Ramé Hemstreet is a key adviser to the senior vice president of facilities. He is responsible for integrating and coordinating all components of service delivery for NFS, including its multibillion-dollar capital acquisition program, maintenance, and energy programs at more than 1,000 hospitals, medical offices, and other buildings. Hemstreet focuses on lifecycle facilities management, reducing total cost of ownership, utilizing diverse vendors, and continuously improving the capabilities needed to successfully build and maintain the medical delivery infrastructure. As chief sustainable resources officer, Hemstreet oversees Kaiser Permanente’s energy and water strategy, focusing on reducing energy and water intensity and pursuing green power opportunities to reduce operating costs and greenhouse gas emissions. As a result of his efforts, in 2020 Kaiser Permanente was certified as carbon neutral in accordance with the Carbon Neutral Protocol.

Sunil Shah is Kaiser Permanente’s vice president, National Facilities Services Planning and Design.

Related reading

promotional image for KP International program

The Integrated Health Experience

May 4-27, 2021 (4-week virtual program)
An immersive journey through the essentials of Kaiser Permanente’s health care system, in 7 high-impact sessions. Our acclaimed in-person program is now offered in a virtual format for health care leaders based around the world. The program covers Kaiser Permanente’s strategy, digital-first approach, change management, resource stewardship, health care transformation, and more. View the sample agenda and register for the September 2021 program, with optimal scheduling for participants in Asia, Australia, and New Zealand. Participants from all geographic regions are welcome.

chart showing KP's technology journey from 2004 to the present

Integrated Health Care in Action Series: Big Data and Artificial Intelligence

April 27, 2021
Kaiser Permanente has more than 100 petabytes of data (volume) across many different data domains (variety), and it is growing rapidly (velocity). Big Data must be focused on strategic opportunities and the right analytic questions. The key to all this data is how it becomes actionable and supports an improved clinical and patient experience. Hear how Kaiser Permanente is leveraging both data and new technologies to glean greater insights from the data we have.
Subscribe to the newsletter

Vivian Tan, MBA is Kaiser Permanente’s vice president of strategic information management and global relationships and works closely with the chief financial officer and the chairman and CEO. Vivian provides strategic leadership for the decision support function and team in defining, developing, aligning, and advancing the organization’s overall information strategy program with analytics and insights that allow key decisionmakers to get “the right information at the right time” and make the best decisions. Additionally, she manages the organization’s World Economic Forum partnership and advises the chief strategy officer on broader international strategy. Earlier, Vivian led multiple transformation efforts driving Kaiser Permanente’s national strategy in partnership with all regions and functions. She identified, analyzed, and interpreted health care trends, organizational strategies, strategic investments, and Kaiser Permanente’s overall market and competitive position.

Related reading

mom, dad, and girl strolling outside

Digital First Mindset: Health Care Transformation at Kaiser Permanente

March 25, 2021
In this virtual conversation hosted by Ticbiomed, KP International director Karin Cooke highlights Kaiser Permanente’s journey through digital transformation and some of the latest initiatives that are personalized and streamlined to optimize patient care and experience. Kaiser Permanente’s priority is creating a digital-first organization for all patients, customers, and employees.
View the recording

digital system organizing cancer care pathway

Integrated Health Care in Action series: Cancer Care Reimagined

March 23, 2021
Kaiser Permanente has spent the past several years redesigning how cancer care is delivered in order to provide the best treatment and support for patients. Increased sub-specialization, clinical research integration, digital transformation, multidisciplinary expert-based virtual case conferences, tele-oncology, cancer care navigation, and partnerships with pharmacy are all part of the reimagined care.

Tatjana Kolevska, MD is the medical director of the Kaiser Permanente National Excellence in Cancer Care program. By harnessing the advantages of Kaiser Permanente’s integrated region-wide health care system, Dr. Kolevska organizes and leads cancer prevention, diagnosis, and treatment strategies. She is the chair of Kaiser Permanente Northern California Oncology/Hematology and Physician Education and co-directs the Northern California Oncology Clinical Trials Program. Dr. Kolevska completed a hematology and oncology fellowship at Columbia University in New York. She received her medical degree and a master’s of science in clinical immunology and allergy at the University of Zagreb School of Medicine.

Jeff Convissar, MD is the medical director at Kaiser Permanente’s Care Management Institute, as well as medical director, clinical quality, at The Permanente Federation. In these roles, Jeff is responsible for a variety of improvement initiatives. He has been with Kaiser Permanente since 1992 and was previously the executive director of national risk management. Prior to that, for 12 years Jeff was an attending physician in the emergency department at Kaiser Permanente’s Santa Clara Medical Center, where he also served as the assistant chief of quality. Jeff has a bachelor’s degree in biology from Brown University. He received his medical degree from the UCLA School of Medicine and completed his emergency department residency training at Harbor-UCLA Medical Center.

Violeta Rabrenovich, MHA, CHIE is the senior director of Clinical Quality Improvement at The Permanente Federation.

In case you missed it: Read the recap

Related reading

listed elements and descriptions of a HTN program

Integrated Health Care in Action series: Population Health —
Case Study in Diabetes and Hypertension Management

February 23, 2021
Kaiser Permanente created Preventing Heart Attacks and Strokes Everyday (PHASE), a comprehensive population management program to control cardiovascular risks for diabetic patients. Since its inception, PHASE has continually shown success in managing blood pressure, lipids, and blood sugar levels. The creator of PHASE, Marc Jaffe, MD, will share his experience and lessons learned when implementing this approach.

Marc Jaffe, MD is the guideline director for the Kaiser Permanente Northern California Region and chief of endocrinology at the Kaiser Permanente San Francisco Medical Center. He joined Kaiser Permanente in 1993 and led the design of the Kaiser Permanente Northern California Hypertension Program in 2000. In 2004 he led the creation of the Prevent Heart Attacks and Strokes Everyday (PHASE) program, which delivers cardiovascular preventive services to high-risk individuals. Dr. Jaffe served as the senior vice president of the Resolve to Save Lives Cardiovascular Health Initiative, a program with Vital Strategies, from 2017 to 2019.

In case you missed it: Read the recap

Related reading and video

woman viewing laptop; promotion for webinar series

Integrated Health Care in Action series: Trends in Health Care 2021

January 19, 2021
This session launches the continuing monthly webinar series Integrated Health Care in Action. Chris Watney and Vivian Tan gave a dynamic, fast-moving preview of what they are expecting in health care in 2021, and beyond. In case you missed it, you can read the takeaways on our blog.

female pediatrician examining twin babies held by their father

What’s Ahead for U.S. Health Policy

December 16, 2020
2020 was a historic year, and COVID-19 has brought on rapid regulatory adjustments related to telehealth and health coverage. The 2020 U.S. elections have impacted the short-term and long-term direction of the U.S. health care system. Learn what we are anticipating in the coming year and how Kaiser Permanente is preparing for these changes.

two clinicians sitting in a lobby viewing a tablet device

Kaiser Permanente Insights

November 19, 2020
Health care leaders who work in the United States are invited to join KP International for a special session to gain a better understanding of the Kaiser Permanente model and our approach to the future of health care.

Digital Transformation Advanced Seminar

October 28 and 29, 2020
Explore the tactical and experience elements of digital transformation at Kaiser Permanente. Read the takeaways on our blog.

artist's rendering of modern hospital exterior

The Integrated Health Experience

September and October 2020
KP International’s acclaimed in-person program is now offered in a virtual format to accommodate health care leaders from around the world in a dynamic, interactive experience. Register now for the next Integrated Health Experience.

thoughtcast promotion

ThoughtCAST: Virtual Care

July 20, 2020
Health Tech Thought Leader Series

Telemedicine is pushing the boundaries of care delivery and innovation. You’re invited to hear an engaging moderated panel discussion with experts from Kaiser Permanente, Microsoft, and other organizations. Download the insight report and view the recording.

icon with 2 chat bubbles

Schedule a Session

Team leaders: Are you interested in a virtual or in-person session to introduce your team, organization, or study tour group to Kaiser Permanente? In an overview session, we’ll explore Kaiser Permanente’s integrated model, where physicians, hospitals, and the health plan (insurance) belong to the same organization. Mission and structure drive our approach to person-centered care delivery. Enabled by digital technologies, the model delivers high-quality care while emphasizing affordability, convenience for our members, and the goal of total health for the communities we serve.

We can also arrange a deeper dive to explore your team’s areas of particular focus. Organizations that are looking to implement change may benefit from a customized program tailored to your specific learning objectives.

Sessions are conducted in English, and audio and captions can be arranged in several other languages. Please feel free to browse our areas of expertise or contact us with inquiries.

Contact us

The presentation of your organization was the most rewarding for me on this business trip to the U.S. It contained the most practical information and it was inspiring for me.

— Seminar participant

Privacy Statement: Kaiser Permanente International may collect personal information that you voluntarily share with us in interest forms(for example your name, email, job title, and employer). We use this information for business purposes including planning and marketing educational programs and speaking engagements. We do not share this information with third parties.