Virtual and In-Person Seminars

Kaiser Permanente created Preventing Heart Attacks and Strokes Everyday (PHASE), a comprehensive population management program to control cardiovascular risks for diabetic patients. Since its inception, PHASE has continually shown success in managing blood pressure, lipids, and blood sugar levels. The creator of PHASE, Marc Jaffe, MD, will share his experience and lessons learned when implementing this approach.

Marc Jaffe, MD is the guideline director for the Kaiser Permanente Northern California Region and chief of endocrinology at the Kaiser Permanente San Francisco Medical Center. He joined Kaiser Permanente in 1993 and led the design of the Kaiser Permanente Northern California Hypertension Program in 2000. In 2004 he led the creation of the Prevent Heart Attacks and Strokes Everyday (PHASE) program, which delivers cardiovascular preventive services to high-risk individuals. Dr. Jaffe served as the senior vice president of the Resolve to Save Lives Cardiovascular Health Initiative, a program with Vital Strategies, from 2017 to 2019.

Related reading and video

• PHASE improves heart and stroke risks for those with diabetes
• Improving the Quality of U.S. Health Care — What Will It Take?
• Improved Blood Pressure Control Associated With a Large-Scale Hypertension Program
• Improved Cardiovascular Risk Factors Control Associated with a Large-Scale Population Management Program Among Diabetes Patients

In case you missed it: Read the Recap

Kaiser Permanente has spent the past several years redesigning how cancer care is delivered in order to provide the best treatment and support for patients. Increased sub-specialization, clinical research integration, digital transformation, multidisciplinary expert-based virtual case conferences, tele-oncology, cancer care navigation, and partnerships with pharmacy are all part of the reimagined care.

Tatjana Kolevska, MD is the medical director of the Kaiser Permanente National Excellence in Cancer Care program. By harnessing the advantages of Kaiser Permanente’s integrated region-wide health care system, Dr. Kolevska organizes and leads cancer prevention, diagnosis, and treatment strategies. She is the chair of Kaiser Permanente Northern California Oncology/Hematology and Physician Education and co-directs the Northern California Oncology Clinical Trials Program. Dr. Kolevska completed a hematology and oncology fellowship at Columbia University in New York. She received her medical degree and a master’s of science in clinical immunology and allergy at the University of Zagreb School of Medicine.

Jeff Convissar, MD is the medical director at Kaiser Permanente’s Care Management Institute, as well as medical director, clinical quality, at The Permanente Federation. In these roles, Jeff is responsible for a variety of improvement initiatives. He has been with Kaiser Permanente since 1992 and was previously the executive director of national risk management. Prior to that, for 12 years Jeff was an attending physician in the emergency department at Kaiser Permanente’s Santa Clara Medical Center, where he also served as the assistant chief of quality. Jeff has a bachelor’s degree in biology from Brown University. He received his medical degree from the UCLA School of Medicine and completed his emergency department residency training at Harbor-UCLA Medical Center.

Violeta Rabrenovich, MHA, CHIE is the senior director of Clinical Quality Improvement at The Permanente Federation.

Related reading

• Telehealth in Oncology During the COVID-19 Outbreak: Bringing the House Call Back Virtually
• Richard S. Isaacs, MD, and Tatjana Kolevska, MD, discuss telehealth innovations
• Exploring Telemedicine Physician Practice Opportunities
• Designing Excellence in Cancer Care
  

Kaiser Permanente has more than 100 petabytes of data (volume) across many different data domains (variety), and it is growing rapidly (velocity). Big Data must be focused on strategic opportunities and the right analytic questions. The key to all this data is how it becomes actionable and supports an improved clinical and patient experience. Hear how Kaiser Permanente is leveraging both data and new technologies to glean greater insights from the data we have.

Vivian Tan, MBA is Kaiser Permanente’s vice president of strategic information management and global relationships and works closely with the chief financial officer and the chairman and CEO. Vivian provides strategic leadership for the decision support function and team in defining, developing, aligning, and advancing the organization’s overall information strategy program with analytics and insights that allow key decisionmakers to get “the right information at the right time” and make the best decisions. Additionally, she manages the organization’s World Economic Forum partnership and advises the chief strategy officer on broader international strategy. Earlier, Vivian led multiple transformation efforts driving Kaiser Permanente’s national strategy in partnership with all regions and functions. She identified, analyzed, and interpreted health care trends, organizational strategies, strategic investments, and Kaiser Permanente’s overall market and competitive position.

Mihir Mhatre is Kaiser Permanente’s senior director of national pharmacy analytics.

Related reading

• New tool helps predict outcomes for COVID-19
• Identifying patients with symptoms suspicious for COVID-19 at elevated risk of adverse events: The COVAS score
• Kaiser Permanente reduces patient mortality with predictive analytics
• Development and Validation of Machine Learning Models: Electronic Health Record Data To Predict Visual Acuity After Cataract Surgery
• On the Use of Sampling Weights for Retrospective Medical Record Reviews
• Kaiser Permanente machine learning analysis of sepsis illustrates condition’s complexity
• Big Data, Miniregistries: A Rapid-Turnaround Solution to Get Quality Improvement Data into the Hands of Medical Specialists
• Big Data In Health Care: Using Analytics To Identify And Manage High-Risk And High-Cost Patients
• Toward the “Plateau of Productivity”: Enhancing the Value of Machine Learning in Critical Care
• Data Enclaves for Sharing Information Derived From Clinical and Administrative Data
• Data & Analytics Expertise — Center for Health Research
  

With its integrated system, Kaiser Permanente looks to use all the available tools to drive for a better future for health care. This includes leveraging facilities for efficient care as well as efficient energy and resource use. Our National Facilities team will share how Kaiser Permanente has become the first health system to achieve carbon neutrality, and why that’s significant for the future of health.

Presenters: Ramé Hemstreet, Sunil Shah, National Facilities Services

Related reading

• The first carbon-neutral health system in the U.S.
• The road to carbon neutral
• Safe, Clean, Modern: Buildings Ready for the Future
  

For more than 10 years, Kaiser Permanente has been known for its use of virtual care, supported by our integrated electronic medical record. Even with our history of engaging virtually, COVID-19 saw dramatic changes — and opportunities — in virtual interactions. This session will focus on how Kaiser Permanente is using virtual care and how it is evolving.

Lisa Arellanes is a vice president in Kaiser Permanente’s National Care Delivery Operations Group, which aims to ensure consistent enterprise-wide operational performance to meet the care delivery expectations set by our mission. In this role, Lisa has the pleasure of leading the development of our enterprise telehealth strategy. She has also led the work to improve performance and capabilities for laboratory and imaging services, including COVID-19 testing. In 2020, Kaiser Permanente rapidly increased COVID-19 testing capabilities to meet the needs of our members, and we are continually evaluating the evolving science and methodology in this space. Lisa’s interest in health care was solidified in the early 1990s when she served as a Peace Corps health volunteer in South America and worked in poor rural communities during a cholera epidemic.

Related reading

• Telehealth appointments improve follow-up care in patients with heart failure
• Transforming care delivery with telehealth at Kaiser Permanente
• Telehealth in Oncology During the COVID-19 Outbreak: Bringing the House Call Back Virtually
• Download the fact sheet (2019)
• Patient Satisfaction with Telehealth Soars