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Accelerating Change in Health Care

Series starts July 18
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About the program

We have all seen rapid changes in health care over the past few years, much of this in reaction to the demands that the global pandemic placed on health systems.  In the absence of a crisis, how does a health care organization structure itself and align its efforts to facilitate accelerated change to support its strategy?  Kaiser Permanente has launched acceleration and transformation offices in our markets, designed to strategically approach initiatives to create high-value outcomes. This two-part series features change and transformation in two of our markets.

In Session 1, Kelly Stanford, Vice President, Ambulatory Operations in Kaiser Permanente Washington will share her efforts leading work through an Acceleration Office to drive meaningful changes in her market.  Hear how this work was designed, governed and implemented and how her team is approaching the next phases of change.
In Session 2, Anjum Khan, PT, DPT, Vice President of Ambulatory Care, Kaiser Permanente Georgia, will share how Georgia has prioritized change to optimize every day processes that lead to greater value creation for its members and community.

Program offered live and on-demand (with hosted viewing sessions). Program fee for the two sessions is USD$150/person.  For groups of five or more from your organization, fee is USD$100/person.

Session 1: July 18, 8 to 9 a.m. Pacific time/3 to 4 p.m. UTC

Hosted viewing session: July 20, 1 to 2 p.m. Pacific time/8 to 9 p.m. UTC

Session 2: August 15, 1 to 2 p.m. Pacific time/8 to 9 p.m. UTC

Hosted viewing session: August 17, 8 to 9 a.m. Pacific time/3 to 4 p.m. UTC

Register Here!


Session 1

Kelly Stanford, MHPA

Vice President Ambulatory Operations

Kaiser Permanente Medical Foundation-WA


Kelly Stanford is Vice President of Ambulatory Operations for the Kaiser Permanente Medical Foundation with accountability for Washington State.

Prior to her current role, Stanford held the position of Vice President for Telehealth Services, Access Management, and the Clinical Contact Centers for Kaiser Permanente Washington. In this role she was accountable for the KPWA Telehealth Medical Center operations and virtual front door to care as well as leading the work around referral management optimization supporting internalization initiatives for the organization.  In addition, Stanford also held accountability for the performance for the Spokane market including development of an integrated care model with external partners.

Prior to serving as vice president for Kaiser Permanente, Stanford held positions as President, chief executive officer, chief operating officer, and quality assurance director of the organization for Columbia Medical Associates.

An accomplished health care executive with more than 25 years of experience inspiring teams, developing leaders, and overseeing large-scale integrations and organizational changes. Recognized as a courageous and resilient leader offering an array of skills in strategic vision implementation and strong change management execution with emphasis on building teams, transparency, and driving for results.

Stanford graduated from Washington State University (WSU) Pullman with a bachelor’s degree in biology. She earned her master’s degree in health policy and administration from WSU Spokane in 1996.

Session 2


Anjum Khan, PT, DPT

Vice President Ambulatory Care

Kaiser Permanente Georgia


Anjum Khan has been a part of the Kaiser Permanente family since 2008 as a clinician, front-line leader, and executive across both the Permanente Medical Group and Health Plan Entities across both the southern California and Georgia markets.

Most recently in her role as vice president of ambulatory operations, she oversees 26 medical office buildings with over 1800 team members covering full scope ambulatory care to include primary care, medical and surgical specialties, behavioral health, procedural suites, and advanced urgent care centers.  She has led her team through redesigning of a team model of care to counter the nursing shortages in the region.

She is a physical therapist with a Doctor of Physical Therapy and most recently has returned to university to obtain her Master’s in Public Health from the University of California, Los Angeles.

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