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Kaiser Permanente International creates educational experiences that introduce health care leaders from around the world to the Kaiser Permanente model. Through general programs, customized programs, seminars, and speaking engagements, we share Kaiser Permanente’s continuing journey to deliver high-quality, patient-centered, affordable health care.

The Kaiser Permanente Experience

March 25 to 27, 2019
San Francisco Bay Area

KP International Program

Join a three-day interactive educational program open to health care leaders from around the world. The program will provide an immersive experience bringing to life the Kaiser Permanente integrated model and our commitment to Total Health. We’ll share the key aspects of Kaiser Permanente’s success: a focus on quality and continuous improvement, an emphasis on robust technologies that enable optimal care and service for our members, and a collaborative leadership approach.

Register online while there’s still time! Registration preference is given to participants who are based outside the United States. Note for group/study tour organizers: If you’d like to bring a group of 4 or more participants, please check availability in advance by emailing us.

Video: Kaiser Permanente’s Recipe for Success

Vivian Tan, vice president of Strategic Information Management and Global Relationships, shares the recipe for Kaiser Permanente’s high-quality and cost-effective health outcomes.


KP in the News: What’s Ahead in 2019

The desire to understand how Kaiser Permanente’s value-based model works is why so many people visit KP International. In January, three major conferences – the JP Morgan Healthcare Conference, the Consumer Electronics Show, and the World Economic Forum – all highlighted health care conversations and trends that are driving the industry. Last fall, KP International shared that among our international participants, the top trend driving the desire for change in health care was the need to manage costs. This theme of more value for less cost was observed throughout the January conferences.

To address increasing costs, other trends are emerging: how to move care outside the hospital, how to support non-medical needs of patients to improve health, and how to transform the patient experience, often leveraging digital health capabilities. These exciting trends are always discussed and explored at KP International programs. Health care will likely look very different in five years. How are you responding to these changes? Let’s discuss when you visit KP International!

We hope you’ll enjoy these recap articles from the conferences:

Perspectives from the JP Morgan Healthcare Conference and CES 2019 (Forbes)

The No. 1 takeaway from the 2019 JP Morgan Healthcare Conference: It’s the platform, stupid (Becker’s Hospital Review / Strata Decision Technology)

Video: Kaiser Permanente CEO: The US must change its approach to health care (CNBC)


Look Inside a KP International Program

In KP International’s multi-country and customized programs, participants can explore Kaiser Permanente’s approach to quality, technology, physician leadership, team-based care, and experience design. A recent program highlighted how Kaiser Permanente places the patient at the center of care and engages members in informing and designing solutions that improve the quality and experience of the care they receive. (The visual notes below are from the opening session, just one aspect of the multi-day experience. Click the image to view a two-page excerpt.)

September 2018 partial sketch notes
Image from first presentation sketch notes prepared by Jami Breeze, September 2018 program, Innovation + Transformation at Kaiser Permanente.

Other Offerings

We look forward to welcoming you to Kaiser Permanente. Depending on location and availability, there may be a virtual component to your meeting. Please review the offerings and submit a request form below. We will contact you to discuss dates, fees, and topics.


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Educational Seminars

In two or three hours, gain an overview of the Kaiser Permanente model, or dive deeper into a specialized topic.

Health care leaders who are visiting the San Francisco Bay Area may register for an introductory seminar at Kaiser Permanente’s headquarters in Oakland, California. Our experts will provide you with an overview of the Kaiser Permanente model and encourage questions and discussion. Advanced seminars may also be available for visitors who want a deeper dive into a focused topic such as quality, technology, or patient-centered care. In most cases, a fee will be charged. We encourage you to plan well in advance, as seminars are subject to availability. Due to space limitations, the maximum group size is usually 10 to 20. Seminars may also be held at the Center for Total Health in Washington, DC, and certain sessions may be presented virtually.

Please submit a Seminar Request Form if you are interested, and we will contact you about the options.


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Customized Programs

Partner with KP International and create a one to three-day learning experience for your team.

With at least four months’ advance planning, Kaiser Permanente International will work with you to develop a customized program for a minimum of 15 participants. Programs may take place in Northern California (San Francisco Bay Area); in Southern California (Los Angeles area); or in Washington, DC.

A one-day program generally consists of multiple sessions with expert speakers. A two or three-day program in the San Francisco Bay Area includes these sessions and may also include a tour of a medical center and/or the Garfield Innovation Center. In Washington, DC, the program may include tours of a medical center and/or the Center for Total Health. In order to reserve time on facility, physician, and staff calendars, a minimum of four months’ notice is required for a customized program.

Please submit a Customized Program Request Form if you are interested, and we will contact you about developing an agenda.


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Speakers at Conferences in Your Country

Invite a Kaiser Permanente leader to inspire and deliver insights to your audience.

Senior leaders are often asked to share key insights and practical lessons on how Kaiser Permanente has become known for exceptional quality and patient-centered care. We offer a diverse speakers bureau of experts who can share this knowledge at a conference or workshop in your country. Sample speaking topics are listed on the Topics page.

Speaking fees apply, and business travel expenses are covered by the conference organizer. To reserve time on the speaker’s calendar, a minimum of three to four months’ notice is requested. Please submit a Speaker Request Form if you’d like to invite a Kaiser Permanente presenter to your conference, workshop, or other event.

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