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How often does KP International hold a general LKPM program?

Twice a year, in the spring and the fall, we offer Learnings from the Kaiser Permanente Model (LKPM) in Oakland, California (in the San Francisco Bay Area). LKPM is a three-day program that is open to health care professionals from all over the world. Participants should have at least a high intermediate level of English, as many countries are represented and the program is conducted in English.

Registration for the April 2018 program has closed. The next three-day LKPM program will be held in September or October 2018. You can view a sample agenda here. You can also subscribe to our mailing list to receive a notification when future program dates are announced.

How can I reserve a hotel room for the program?

Hotel accommodations are not included in the LKPM program fee, but you will receive a hotel recommendation when you register. Please contact the hotel directly to reserve your room. Mention that you will be attending a KP International program, and ask for the Kaiser Permanente room rate. To ensure room availability and a better rate, early reservations are strongly advised. If you must cancel your reservation, give the hotel 48 to 72 hours’ notice to avoid a cancellation charge on your credit card. Please check with your hotel regarding specific cancellation policies.

What are the ground transportation options to and from the airport?

You may fly into San Francisco International Airport or Oakland International Airport. Please arrange your own transportation between the airport and your hotel. Taxis, shared shuttles, and public transit are readily available at both Oakland and San Francisco. When returning to the airport, especially during peak hours, your hotel concierge can help you reserve a taxi or shuttle in advance. BART, the public transit system, is also an option. Visit or for further information on ground transportation options.

Are meals included during the program?

Breakfast and lunch are included each day of the program, along with two complimentary group dinners. You will be asked to RSVP for the dinners when you register for LKPM. Dates, times, and locations of all events are included on the program agenda.

What is the dress code during the meetings?

Business casual attire is the standard. “Business casual” means that suits and ties are not required for men, and skirts or dresses are not required for women. Business slacks/pants and business shirts/blouses are acceptable attire. Dressing up for the evening events is optional. Please wear comfortable shoes during the day, as you will have several walking tours and stretch breaks!

What is the procedure if I must cancel or postpone my LKPM registration?

The cancellation deadline for the April 2018 program is February 16, 2018. If you have paid the program fee and provide us with written cancellation notice by February 16, 2018, we will refund your payment less a $500 administrative fee. There are no refunds after this date unless we have a waiting list and can replace you. As an alternative to cancellation, you may send another person in your place or apply your payment to a future Kaiser Permanente International program (the credit must be used within 12 months of the program you missed). If you must cancel, postpone, or send a replacement, please email us promptly.

We would like to organize a customized program at Kaiser Permanente. Where do we start?

To develop a customized program for a group of up to 20 health care professionals in Southern California, Washington, D.C., or the San Francisco Bay Area, please email Karin Cooke. With 10 or more paid registrations, your group leader will receive free registration. We will work with your group leader to develop the agenda and address your topics of interest.

Is it possible to arrange a program in my country?

We may be able to organize a condensed version of Learnings from the Kaiser Permanente Model in your country. Please contact Karin Cooke for details.

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