About the Kaiser Permanente model

Kaiser Permanente – California: A Model for Integrated Care for the Ill and Injured – A case study by The Brookings Institution on integrated care

Links to additional Kaiser Permanente sites

About Kaiser Permanente — Total Health, community health, our members, and our story

Annual Report — Vibrant, in-depth information for members, employees, and the community

At a Glance — The latest quick facts and figures about Kaiser Permanente, for members, employees, and the community

Kaiser Permanente Care Stories — Members discussing their care in their own words, with physicians and employees conveying what they do best

kp.org — Member-facing portal with access to online appointment booking, prescription refills, test results, virtual visits, and a wealth of information on health, wellness, conditions, diseases, prevention, and screenings

Complete Care at Kaiser Permanente: Transforming Chronic and Preventative Care – A detailed look at how care delivery is designed to ensure better health outcomes

Achieving Kaiser Permanente Quality– A look at the role of Kaiser Permanente’s nursing organization in achieving quality

Additional Kaiser Permanente sites focused on quality

Care Management Institute — A center for the study of new and creative clinical methods using an evidence-based approach that expands our ability to deliver leading-edge, patient-centered care

Permanente Medicine — Physician-led, team-based medicine focusing on person-centered, high-quality care that embraces the latest innovations in medicine and is supported by an integrated care delivery model

The Permanente Journal — A peer-reviewed journal that advances knowledge in scientific research, clinical medicine, and innovative health care delivery

The Center for Total Health (Washington, DC) — An interactive educational venue and conference center dedicated to sharing, developing, and accelerating ideas that improve Total Health around the world through immersive exhibits and advanced health technology displays. Kaiser Permanente International may offer seminars, open programs, or customized programs at the Center for Total Health. Take a virtual tour.

The Garfield Innovation Center (San Leandro, California) — A hands-on, mocked-up clinical environment where ideas are tested and solutions are developed to create better experiences for Kaiser Permanente members, clinicians, and employees. Take a 360-degree look in this virtual tour.

Design Solutions to Improve Healthcare Access and Outcomes: Kaiser Permanente — A case study on how physical space design can support healthy living.

Human-Centered Design and Performance Improvement: Better Together — Working with patients as partners to design solutions that lead to better health outcomes and experiences.

A few studies highlight a look a new clinical approaches as well as the use of virtual care:

Enhanced Recovery After Surgery Program Implementation in 2 Surgical Populations in an Integrated Health Care Delivery System – Implementation of Enhanced Recovery After Surgery (ERAS) leads to reduction in post-surgery complications and hospital mortality rates

Novel Telestroke Program Improves Thrombolysis for Acute Stroke Across 21 Hospitals of an Integrated Healthcare System – Both process and technology lead to faster delivery of critical stroke  interventions

Kaiser Permanente Research Divisions

The research divisions below support each Kaiser Permanente region. Collectively, they are known for leading transformational research by discovering key drivers of health and disease, and identifying effective and efficient ways to deliver health care.

• Center for Effectiveness and Safety Research
• Center for Health Research — Northwest and Hawaii
• Department of Research and Evaluation — Southern California
• Division of Research — Northern California
• Health Research Institute — Washington
• Institute for Health Research — Colorado
• Mid-Atlantic Permanente Research Group — Mid-Atlantic States (Maryland, Virginia, District of Columbia)

Community Health research and evaluation

Relationship of Childhood Abuse and Household Dysfunction to Many of the Leading Causes of Death in Adults — The Adverse Childhood Experiences (ACE) Study — Research by Kaiser Permanente in collaboration with the Center for Disease Control receiving renewed attention twenty years after publication

Building Thriving Communities Through Comprehensive Community Health Initiatives: Evaluations from 10 Years of Kaiser Permanente’s Community Health Initiative to Promote Healthy Eating and Active Living — A series of studies highlighting how multi-faceted community interventions promote healthy lifestyles

Kaiser Permanente’s Community Health-related websites

• Community Health
• Environmental Stewardship
• Thriving Schools

Kaiser Permanente’s policy group

Institute for Health Policy — A center that explores and shapes public policies and practices around accessible, high-quality care and healthy communities, convening experts to share knowledge, spark discourse, and advance collective thinking at roundtables, forums, and conferences.

Recent policy papers

COVID-19’s new normal for schools means many elements of school health policy may be overlooked

The COVID-19 crisis demands a transformation of our children’s mental health system

The important role of policy in addressing childhood trauma during COVID-19 and beyond

When the best prescription is deprescribing

The promise — and challenges — of gene therapy

It’s time to change drug companies’ harmful marketing practices

Drug Policy 101: Drug Patents

Located in Pasadena, California, the Kaiser Permanente Bernard J. Tyson School of Medicine offers a world-class medical education to prepare the next generation of physicians. Featuring case-based education built on the pillars of biomedical science, clinical science, and health systems science, the curriculum allows students to work in small, collaborative groups and practice hands-on learning guided by state-of-the-art technology such as augmented reality, virtual dissector tables, and virtual simulations. With the core values of equity, inclusion, and diversity informing the service-learning environment, students gain a deeper understanding across cultures and perspectives, leading to advocacy for social justice, elimination of health disparities, and access to care for all.

Take a virtual tour of the School of Medicine

Disrupting the status quo in medical education and healthcare

Assistant Professor helps bring cardiac care into digital age

Kaiser Permanente has become known in recent years for its advanced use of health information technology and digital health tools.  The following articles and studies highlight Kaiser Permanente’s experience leveraging technology to improve care and experience.

Kaiser Permanente: The Electronic Health Record Journey — A brief summary of Kaiser Permanente’s multi-year journey to develop a comprehensive electronic health record (EHR) platform across all 8 regions, resulting in improved clinical outcomes, personalized patient access, increased efficiency, and cost savings.

Transforming Care Delivery — A look at how the electronic medical record supports evidence-based medicine and continuous quality improvement

El Verdadero Uso de La Historia Clínica Electrónica (HCE) — (in Spanish) A look at how Kaiser Permanente uses its electronic medical record.