Kaiser Permanente facility

Areas of Expertise

Delivery System Design

Because of our integrated structure, when Kaiser Permanente designs new solutions, we look at the entire delivery system, from facilities and technology to people and processes.

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Delivery System Design Experts

Redesigning ambulatory care, optimizing home care, and addressing social determinants of health are examples of major transformations that use all the levers in our system.

KP International will work with you to find the best Kaiser Permanente expert to speak at your event.

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David Grandy
David Grandy, FACHE, CMPE
Vice President, Office of Transformation
Chief Transformation Officer Jodie Lesh
Jodie Lesh
Chief Transformation Officer

Experts Discuss the Potential of In-Home Care

Kaiser Permanente recently hosted The Future of Home Care, part of its ThoughtCAST digital event series, featuring an online panel of health care and technology experts discussing the trends and opportunities in home care.

Recommended Resources

Human-Centered Design and Performance Improvement: Better Together

Kaiser Permanente’s initiatives with combining HCD and PI point to the potential to improve the health care experience and outcomes of patients and providers.

Stephen Parodi, MD, writes in STAT about how care at home provides promise for patients

Hospital-level care delivered at home, also referred to as “hospital at home” and “acute or advanced care at home,” enables physicians and clinicians to extend high-quality, safe, equitable care to patients where they are most comfortable.