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Integrated Health Care in Action
A continuing monthly webinar series through June 2021

Each session begins at 7:00 am Pacific
Duration: 75 minutes

In each session, Kaiser Permanente experts will highlight how integrated care supports and enables advancements in health and health care. Click on the session titles below for details.

April 27

Kaiser Permanente has more than 100 petabytes of data (volume) across many different data domains (variety), and it is growing rapidly (velocity). Big Data must be focused on strategic opportunities and the right analytic questions. The key to all this data is how it becomes actionable and supports an improved clinical and patient experience. Hear how Kaiser Permanente is leveraging both data and new technologies to glean greater insights from the data we have.

Vivian Tan, MBA is Kaiser Permanente’s vice president of strategic information management and global relationships and works closely with the chief financial officer and the chairman and CEO. Vivian provides strategic leadership for the decision support function and team in defining, developing, aligning, and advancing the organization’s overall information strategy program with analytics and insights that allow key decisionmakers to get “the right information at the right time” and make the best decisions. Additionally, she manages the organization’s World Economic Forum partnership and advises the chief strategy officer on broader international strategy. Earlier, Vivian led multiple transformation efforts driving Kaiser Permanente’s national strategy in partnership with all regions and functions. She identified, analyzed, and interpreted health care trends, organizational strategies, strategic investments, and Kaiser Permanente’s overall market and competitive position.

Mihir Mhatre is Kaiser Permanente’s senior director of national pharmacy analytics.

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May 25

With its integrated system, Kaiser Permanente looks to use all the available tools to drive for a better future for health care. This includes leveraging facilities for efficient care as well as efficient energy and resource use. Our National Facilities team will share how Kaiser Permanente has become the first health system to achieve carbon neutrality, and why that’s significant for the future of health.

Presenters: Ramé Hemstreet, Sunil Shah, National Facilities Services

As vice president of operations for National Facilities Services (NFS) at Kaiser Permanente, Ramé Hemstreet is a key adviser to the senior vice president of facilities. He is responsible for integrating and coordinating all components of service delivery for NFS, including its multibillion-dollar capital acquisition program, maintenance, and energy programs at more than 1,000 hospitals, medical offices, and other buildings. Hemstreet focuses on lifecycle facilities management, reducing total cost of ownership, utilizing diverse vendors, and continuously improving the capabilities needed to successfully build and maintain the medical delivery infrastructure. As chief sustainable resources officer, Hemstreet oversees Kaiser Permanente’s energy and water strategy, focusing on reducing energy and water intensity and pursuing green power opportunities to reduce operating costs and greenhouse gas emissions. As a result of his efforts, in 2020 Kaiser Permanente was certified as carbon neutral in accordance with the Carbon Neutral Protocol.

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June 22

For more than 10 years, Kaiser Permanente has been known for its use of virtual care, supported by our integrated electronic medical record. Even with our history of engaging virtually, COVID-19 saw dramatic changes — and opportunities — in virtual interactions. This session will focus on how Kaiser Permanente is using virtual care and how it is evolving.

Lisa Arellanes is a vice president in Kaiser Permanente’s National Care Delivery Operations Group, which aims to ensure consistent enterprise-wide operational performance to meet the care delivery expectations set by our mission. In this role, Lisa has the pleasure of leading the development of our enterprise telehealth strategy. She has also led the work to improve performance and capabilities for laboratory and imaging services, including COVID-19 testing. In 2020, Kaiser Permanente rapidly increased COVID-19 testing capabilities to meet the needs of our members, and we are continually evaluating the evolving science and methodology in this space. Lisa’s interest in health care was solidified in the early 1990s when she served as a Peace Corps health volunteer in South America and worked in poor rural communities during a cholera epidemic.

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The Integrated Health Experience

May 4-27, 2021 (7 sessions)

An immersive journey through the essentials of Kaiser Permanente’s health care system, in 7 high-impact sessions. Our acclaimed program is now offered in a virtual format for health care leaders based around the world. The program covers Kaiser Permanente’s strategy, digital-first approach, change management, resource stewardship, health care transformation, and more.

Learn more

Recent Events

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Digital First Mindset: Health Care Transformation at Kaiser Permanente

March 25, 2021
In this virtual conversation hosted by Ticbiomed, KP International director Karin Cooke highlights Kaiser Permanente’s journey through digital transformation and some of the latest initiatives that are personalized and streamlined to optimize patient care and experience. Kaiser Permanente’s priority is creating a digital-first organization for all patients, customers, and employees.
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Integrated Health Care in Action series: Cancer Care Reimagined

March 23, 2021
Kaiser Permanente has spent the past several years redesigning how cancer care is delivered in order to provide the best treatment and support for patients. Increased sub-specialization, clinical research integration, digital transformation, multidisciplinary expert-based virtual case conferences, tele-oncology, cancer care navigation, and partnerships with pharmacy are all part of the reimagined care.



Tatjana Kolevska, MD is the medical director of the Kaiser Permanente National Excellence in Cancer Care program. By harnessing the advantages of Kaiser Permanente’s integrated region-wide health care system, Dr. Kolevska organizes and leads cancer prevention, diagnosis, and treatment strategies. She is the chair of Kaiser Permanente Northern California Oncology/Hematology and Physician Education and co-directs the Northern California Oncology Clinical Trials Program. Dr. Kolevska completed a hematology and oncology fellowship at Columbia University in New York. She received her medical degree and a master’s of science in clinical immunology and allergy at the University of Zagreb School of Medicine.

Jeff Convissar, MD is the medical director at Kaiser Permanente’s Care Management Institute, as well as medical director, clinical quality, at The Permanente Federation. In these roles, Jeff is responsible for a variety of improvement initiatives. He has been with Kaiser Permanente since 1992 and was previously the executive director of national risk management. Prior to that, for 12 years Jeff was an attending physician in the emergency department at Kaiser Permanente’s Santa Clara Medical Center, where he also served as the assistant chief of quality. Jeff has a bachelor’s degree in biology from Brown University. He received his medical degree from the UCLA School of Medicine and completed his emergency department residency training at Harbor-UCLA Medical Center.

Violeta Rabrenovich, MHA, CHIE is the senior director of Clinical Quality Improvement at The Permanente Federation.

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Integrated Health Care in Action series: Population Health —
Case Study in Diabetes and Hypertension Management

February 23, 2021
Kaiser Permanente created Preventing Heart Attacks and Strokes Everyday (PHASE), a comprehensive population management program to control cardiovascular risks for diabetic patients. Since its inception, PHASE has continually shown success in managing blood pressure, lipids, and blood sugar levels. The creator of PHASE, Marc Jaffe, MD, will share his experience and lessons learned when implementing this approach.



Marc Jaffe, MD is the guideline director for the Kaiser Permanente Northern California Region and chief of endocrinology at the Kaiser Permanente San Francisco Medical Center. He joined Kaiser Permanente in 1993 and led the design of the Kaiser Permanente Northern California Hypertension Program in 2000. In 2004 he led the creation of the Prevent Heart Attacks and Strokes Everyday (PHASE) program, which delivers cardiovascular preventive services to high-risk individuals. Dr. Jaffe served as the senior vice president of the Resolve to Save Lives Cardiovascular Health Initiative, a program with Vital Strategies, from 2017 to 2019.

In case you missed it: Read the Recap

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Trends in Health Care 2021

January 19, 2021
This session launches the continuing monthly webinar series Integrated Health Care in Action. Chris Watney and Vivian Tan gave a dynamic, fast-moving preview of what they are expecting in health care in 2021, and beyond. In case you missed it, you can read the takeaways on our blog.

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What’s Ahead for U.S. Health Policy

December 16, 2020
2020 was a historic year, and COVID-19 has brought on rapid regulatory adjustments related to telehealth and health coverage. The 2020 U.S. elections have impacted the short-term and long-term direction of the U.S. health care system. Learn what we are anticipating in the coming year and how Kaiser Permanente is preparing for these changes.

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Kaiser Permanente Insights

November 19, 2020
Health care leaders who work in the United States are invited to join KP International for a special session to gain a better understanding of the Kaiser Permanente model and our approach to the future of health care.

Digital Transformation Advanced Seminar

October 28 and 29, 2020
Explore the tactical and experience elements of digital transformation at Kaiser Permanente. Read the takeaways on our blog.

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The Integrated Health Experience

September and October 2020
KP International’s acclaimed in-person program is now offered in a virtual format to accommodate health care leaders from around the world in a dynamic, interactive experience. View the program overview and read the takeaways on our blog. Registration is now open for the May 2021 Integrated Health Experience.

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ThoughtCAST: Virtual Care

July 20, 2020
Health Tech Thought Leader Series

Telemedicine is pushing the boundaries of care delivery and innovation. You’re invited to hear an engaging moderated panel discussion with experts from Kaiser Permanente, Microsoft, and other organizations. Download the insight report and view the recording.

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Schedule a Session

Team leaders: Are you interested in a virtual or in-person session to introduce your team, organization, or study tour group to Kaiser Permanente? In an overview session, we’ll explore Kaiser Permanente’s integrated model, where physicians, hospitals, and the health plan (insurance) belong to the same organization. Mission and structure drive our approach to person-centered care delivery. Enabled by digital technologies, the model delivers high-quality care while emphasizing affordability, convenience for our members, and the goal of total health for the communities we serve.

We can also arrange a deeper dive to explore your team’s areas of particular focus. Organizations that are looking to implement change may benefit from a customized program tailored to your specific learning objectives.

Sessions are conducted in English, and audio and captions can be arranged in several other languages. Please feel free to browse our areas of expertise or contact us with inquiries.

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The presentation of your organization was the most rewarding for me on this business trip to the U.S. It contained the most practical information and it was inspiring for me.

— Seminar participant